We look forward to helping you with your inquiry regarding the products or services that our company offers. You can contact our support representative via call or email, and we will respond to you as soon as possible.

Customer Service Time: 24 Hours. Our customer service is managed by few people who take time to answer each email personally and sincerely. It might take 1 business days (usually sooner) to answer your message, but we assure you that we're taking your emails responsibly and will respond you shortly!

Remember to include your Order Number if you have one if you are enquiring about a current order so we can retrieve your details easily from our systems.

Email: service@soyarty.com

Company Address:Room 1，Room 422, 4th Floor, AVIC Factory No. 5, No. 1 Huli Avenue, Xiamen City, Fujian Province(Not a return address)

NOTE:The above address is not the return address, if you want to return, please contact our customer service by email.

Customer Service Time: 9 AM-6 PM (UTC+8), Monday-Friday Business Day. We are currently experiencing more requests than usual and apologize in advance for any delays you may encounter with our response times. And appreciate your patience during this time.

When on a weekend or holiday, you can email us your query and we will respond as quickly as possible(within 48hours). Remember to include your Order Number so we can retrieve your details easily from our systems.